Is Anything Private in the Age of Internet Social Networking?
By: Robynn Arnold
May 15, 2007
In recent weeks, the popular social networking website, facebook.com
has found itself at the centre of much discussion. From government and
employer bans on the use of the website in workplaces, to sanctions and
expulsions against students and employees stemming from information
posted on facebook accounts, it seems of late that the site has never
been far from media attention. Ironically, this has all come at a time
when I have faced increasing pressure from friends to finally get with
the program and join the network, being that I am one of the few people
I know not already connected. I admit that the above mentioned issues
surrounding the website are not the reason I have yet to become a
member – I am more simply concerned with the time that would be lost in
my schedule to keeping up with this phenomena, having witnessed it
firsthand with friends. However, being a virgin to the social
networking game, its recent newsworthy attention does give me reason to
pause before logging in and signing on, but not for the reasons most
would think. In fact, it shocks me that what I see as the most
concerning aspect of this new way of sharing and communicating seems to
be somewhat flying under the radar, overshadowed by the predominant
concerns surrounding lost productivity. The bigger picture that seems
to be misplaced in the recent wave of attention is the more concerning
issue of privacy, or lack thereof, surrounding information posted in
such a forum.
Facebook started in 2004 by a sophomore student at Harvard
University keen on bringing the idea of university paper ‘facebooks’
into the technological age. Since then the site has developed and grown
tremendously. It now boasts more than 19 million registered users and
is in the top ten most trafficked websites in the United States. But it
is Canada that can currently lay claim to the title of the nation with
the fastest growing membership to the site, estimated at representing
11% of users, up from 5% last year. Canadians, in fact surpass both the
United Kingdom and the United States in rates of new membership. The
site works by allowing registered users to essentially create a profile
and link into numerous networks based on interests, geography, etc.
Each member’s profile acts like a personalized website, and can include
a list of friends, as well as showcase photos. The page also features a
message board that each member can choose to make public. However,
gaining access to a friend’s page that is not publicly available is as
simple as placing a request that is yielded. After granting access to
another user, all control over what the grantee can post is lost. It is
easy to see how concerns over posting content and lost productivity of
employee and student users has arisen, with members utilizing the site
to post thoughts and keep up with relationships. But what of the matter
of privacy in regards to information posted on member profiles?
There appear from first glance to be numerous issues surrounding
anonymity and privacy with regards to social networking websites. The
obvious ones that emanate with all web pages, such as data mining and
information sharing with third parties are arguably possible and
occurring. But the concerns that are specific to sites like
facebook.com are conceivably more intrusive. For example, since a
member who grants access to another user has no control over what that
member posts on their message board, even personal information not
divulged by the member could end up posted on their own page. Not to
mention that such information is always possible as being posted on the
other user’s page. Even in a private profile, this information becomes
instantly accessible to all those having admission, and where the
profile is public, the information automatically would be spread
further. Another privacy concern surrounds ‘RSS feeds,’ which function
to allow ongoing updates, capable of being posted from your Blackberry.
Such minute details of daily life and location could prove dangerous in
the hands of a stalker. While these are concerning enough issues, they
lead to the broader question over who exactly may be interested in
accessing your information. Colleges, universities and police have all
utilized facebook in investigations, and recently it has been suggested
that employers may be interested in looking up potential employee’s
profiles as part of their hiring processes. For a site specifying
itself as being available, “for your personal, noncommercial use only,”
many users are naively being misled. Beyond the issue of maintaining
control over and some semblance of privacy in the information posted,
the notion of who should be examining posted information is important.
While it is arguable that police and school intervention is a good
thing, possibly solving crimes and stopping hateful or derogatory
postings, should job appointments really be determined partially on the
basis of what someone has posted on their facebook account?
The question to be answered then is how do we classify such social
networking forums? Are they simply open public spaces where members
lose any claim to their privacy and anonymity once becoming a user? Or,
should such venues simply be seen as the modern version of private
conversation with technology simply providing the global link, and thus
off limits to those not knowingly in the circle? One thing is for sure,
at the present rate of growth of over 1 million new users each week
online social networking sites like facebook.com are not going away
anytime soon. Simply avoiding such forums may not provide a feasible
solution when trying to maintain modern relations. Perhaps then it is
time to think hard about the privacy problems these forums raise and
develop a strategy to handle these concerns without stunting access. I
have managed to hold out joining until now, but the temptation to
connect and reconnect with friends and acquaintances is increasingly
tempting. With member friends already displaying my picture and
information on their pages, can avoidance really be seen as a measure
in maintaining my anonymity and privacy?
Robynn Arnold is an LL.M. Candidate at the Faculty of Law, University of Ottawa.
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